Return & Refund Policy

Effective Date: July 1, 2026

Welcome to healtheco.shop. Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused, unopened, and in its original packaging.

• The item must be in the same condition as when you received it.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened or used health and wellness products.

• Personal care items that have been unsealed.

• Gift cards (if applicable).

• Clearance or final sale items.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include:

• Your order number.

• Photos of the product and packaging.

• A brief description of the issue.

We will review your request and arrange a replacement or refund if your claim is approved.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Your refund will be processed to your original payment method.

• Refunds usually take 5–10 business days, depending on your bank or payment provider.

Shipping charges are generally non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was sent.

• The item arrived damaged or defective.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Store: healtheco.shop
Email: healtheco.store@gmail.com

Thank you for shopping with healtheco.shop.