Shipping Policy

 

Welcome to healtheco.shop. This Shipping Policy explains how we process and deliver your orders.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During peak periods or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Pakistan: 3–7 business days

• International Orders (if available): 7–21 business days

Delivery times are estimates and may vary depending on your location, courier service, customs clearance, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available), allowing you to monitor your shipment.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include:

• Your order number

• Photos of the damaged package and product

• A brief description of the issue

We will review your request and arrange a replacement or refund where appropriate.

International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's authorities.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Store: healtheco.shop
Email: healtheco.store@gmail.com

Thank you for shopping with healtheco.shop.